If you have any questions or comments that you’d like to share with us, we welcome your feedback! Following are the ways through which API may be contacted:
Academic Programs International
301 Camp Craft Road • Suite 100
Austin, Texas 78746
512/600-8900 • 800/844-4124 (Toll Free)
Emergency Contact Information
True emergencies warrant a phone call. Please do not send emails or Facebook messages during emergencies. Email and Facebook messages are not always checked on weekends or after normal business hours.
Participants abroad are instructed to call their on-site API director or local coordinator first in the event of an emergency.
Individuals not currently abroad or family members/friends who need to report an emergency should call the API office at 1.512.600.8900 during business hours, M-F, 8:00 to 5:00 pm. Outside of normal business hours, you may call that number and press 9 to be directed to our after-hours number. You may also call the after-hours service directly at 1-866-311-2261 or 1-702-380-9073 and your message will be relayed to an API representative. An API staff member will respond to all messages within two hours.